Investor Protection and Investment Loss Lawyers | Sotos LLP
Sotos LLP

Sotos Investor Protection Group

Investment losses, locked-up funds or a life insurance dispute? We help you understand what happened and what you can do next.

Led by Harold Geller and Matthew W. Taylor, the Sotos Investor Protection Group represents investors, policyholders, beneficiaries and families across Canada in investment-loss, unsuitable-advice, financial-advisor misconduct and life-insurance disputes.

You do not need to know the legal term for what happened or have every document ready before contacting us.

Does your loss deserve a closer look?

Not every investment loss means that someone did something wrong.

A closer review may be worthwhile, however, when what happened does not match what you were told, what you understood or what was appropriate for your circumstances.

  • The investment was riskier than you understood. You were told it was safe, conservative, stable or designed to protect your savings.
  • Your advisor’s actions do not make sense. You see transactions, recommendations or changes that you do not recognize or cannot get explained.
  • Your money is frozen or gated. You tried to withdraw or redeem your investment, but some or all of your capital remains inaccessible.
  • An older or vulnerable family member may have been exploited. There are unexplained withdrawals, unusual investments, sudden changes or pressure from someone they trusted.
  • A life insurance claim was denied or delayed. The insurer is raising concerns about the application, medical information, premiums, policy terms or how the policy was sold.
  • A life insurance policy is not working as promised. You face unexpected premium demands, or a policy described as paid up or permanent is not providing the coverage you expected.

One warning sign does not prove that you have a legal claim.

What Can You Do to Try to Recover Your Loss?

There is no single recovery process that is right for every investor.

The best path may depend on what happened, who was involved, how much was lost, what evidence is available and whether other investors were affected.

Compare firm complaints, OBSI, negotiation, mediation, arbitration, court claims and group or class actions.

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Legal deadlines can continue while an internal, regulatory or ombudsman complaint is being handled. Do not assume that starting a complaint automatically protects crucial legal rights.

Current Investor Protection Investigations

Investment Loss, Gated Assets and Unsuitable Advice Claims Investigation

We are reviewing potential claims involving investors whose money is locked up, has been written down or was placed into products that were riskier than they understood.

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Explore common investor questions

Explore questions about financial advice, changing circumstances and investment losses.

Frequently Asked Questions

Can I Sue My Financial Advisor for Losing My Money?

Possibly.

A market loss alone does not automatically create a legal claim. A claim may arise, however, when the loss was caused by unsuitable advice, negligence, misleading statements, unauthorized activity or misconduct.

The main question is whether the advice and activity in your account were appropriate for you and met the standards that applied.

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What If My Money Is Gated or Frozen?

A gated or frozen investment restricts your ability to withdraw or redeem your money.

A key question is whether that possibility was properly explained and whether an illiquid investment was appropriate given your need to access your capital.

You do not necessarily have to wait until the investment becomes worthless before seeking advice.

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Can Sotos Help With a Denied Life Insurance Claim?

Yes.

We review denied, delayed and disputed life insurance claims, as well as concerns about insurance advisor errors and unsuitable insurance products.

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How Long Do I Have to Make a Claim?

Financial-loss claims are subject to limitation periods.

The deadline may depend on where you live, what happened and when you knew or should have known that your loss may have been caused by unsuitable advice, negligence or misconduct.

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What Happens After You Contact Us?

  1. 1. Tell Us What Happened

    You explain what happened in your own words.

  2. 2. We Review the Main Issues

    A lawyer from the Sotos Investor Protection Group will review the information you provide.

    If more information is needed, we will explain which documents may be helpful.

  3. 3. We Explain the Possible Next Steps

    We will explain whether the matter appears to require further assessment and which recovery options may be available.

    If further legal work is recommended, we will explain the proposed scope, next steps and fees before you decide whether to proceed.

Contact the team

Contact Harold Geller or Matthew W. Taylor directly, or request a confidential case assessment using the form below.

Matthew W. Taylor

Matthew W. Taylor

Senior Associate

Matthew represents plaintiffs in complex investment, securities, professional-liability and class action litigation.

Matthew has appeared before the Court of Appeal for Ontario, the Ontario Superior Court of Justice and the Commercial List.

Request a confidential case assessment

Tell us what happened or what concerns you, who was involved and what you would like help with.

Start with what you know and the documents you have. You do not need to have every document ready before contacting us.

HAVE QUESTIONS?

Email us with one click, and our team will reach out.

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